Contact & FAQ
We’d love to hear from you.
Questions about custom sizes, order tracking, or corporate gifting? Our team in Bengaluru is here to help — and the answers below cover what we are asked most.
Contact details
Get in touch directly
Office address
Malnad Stories Private Limited
12, Wood Street, Richmond Town,
Bengaluru, Karnataka 560025
Already have an account?
Open a trackable support ticket inside your dashboard to reference your specific orders and uploaded albums.
Send a message
Answers
Questions, answered
You choose a design, upload your photographs, and arrange them across the pages. When you are happy with it, you order — and the album is printed and hand-bound before it ships to you.
Browse the collection on the Stories page. Each design is a complete album: a cover, a page count, and a layout rhythm already composed. Pick the one that suits your journey and your number of photographs.
Yes. A design is a starting point, not a constraint. Once your album is open in the builder you can change the cover, rearrange pages, swap photographs and adjust the layout as much as you like, right up until you order.
Albums come in 24, 36 and 48 pages. Each design tells you how many photographs it is composed for, and you can always add or remove pages within the size you chose.
The cover is part of the design, and it is fully editable — the title, the colours, the typography, a photograph of your own, and decorative elements are all yours to change.
Email us at support@malnadstories.com, or — if you already have an account — open a support ticket from your dashboard so the conversation is attached to your specific order and album.
Still not sure? Write to us and a person will answer.